Sales & Technical Support
+86 17842421247
Monday–Friday
8:00 AM – 6:00 PM CST
Speak directly with our technical team for immediate assistance with part identification and urgent orders.
Email Inquiries
info@zlcrusherpart.com
24-hour response on business days Same-day for urgent requests before 3:00 PM CST
Include equipment details and photos for fastest quote turnaround.
+86 17842421247
Available Monday–Saturday 8:00 AM – 10:00 PM CST
Send photos of worn parts directly for instant identification and quote. Fast response in English, Spanish and Chinese.
Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7am – 7pm
Weekend: 10am – 5pm
Email Address
info@company.com
contact@company.com
Phone Numbers
1-555-123-4567
1-800-123-4567
Contact Us
Get a quote within 24 hours. Send us your inquiry today.
+86 178 4242 1247
Mon-Sat 8AM-10PM CST Scan to chat — English, Spanish, Chinese Send photos of worn parts for instant quote
+86 178 4242 1247
Scan to follow — factory updates and quotes Chat in Chinese or English
Frequently Asked Questions
Everything you need to know before placing an order.
How quickly do you respond to quote requests?
We respond to all inquiries within 24 hours on business days. Urgent requests receive same-day attention when submitted before 3:00 PM CST. Our quotes include material specifications, pricing, lead times, and shipping options.
What information do you need to provide an accurate quote?
Please provide: part name and equipment model, drawing or dimensions if available, required material or hardness (HRC), quantity, and delivery timeline. Photos of worn parts are also helpful for accurate identification.
Do you charge for quotes or technical consultations?
No. All quotes and technical consultations are completely free with no obligation.
Can you provide material certifications and test reports?
Yes. We include material test reports (MTR), hardness test results, and ISO 9001:2015 certificate with every shipment. Third-party inspection reports are available on request.
What are your standard payment terms?
30% deposit by T/T before production, 70% balance against B/L copy. L/C at sight accepted for orders above $20,000. PayPal available for sample orders under $1,000.
Do you handle international shipping and customs?
Yes. We ship to 40+ countries worldwide. FOB, CIF, CFR, and DDP terms available. We handle all export documentation including commercial invoice and certificates of origin.
What is the typical lead time for orders?
Standard parts: 15-25 working days. Custom parts: 25-40 working days depending on complexity. Rush production available with additional fee.
Can you manufacture custom or obsolete parts?
Yes. We manufacture from drawings, samples, or worn parts. Even discontinued or OEM-unavailable parts can be reverse-engineered and produced to original specifications.